Contact Us – Customer Support & Inquiries
We maintain transparent communication channels for all players in Bangladesh. Our customer support team operates under compliance with Bangladesh gaming regulations and provides assistance regarding account issues, deposit/withdrawal matters, bonus inquiries, and technical support. Contact us through multiple channels for prompt assistance with your gaming concerns.
Primary Contact Methods
| Contact Channel | Details | Response Time |
|---|---|---|
| Email Support | [email protected] | 24-48 hours |
| Live Chat | Available on platform | Immediate |
| Phone Support | +880 2-8402-1111 | 5-15 minutes |
Support Categories & Guidelines
Our support team handles various player concerns. Please specify your inquiry type for faster resolution:
- Account verification and KYC documentation
- Deposit methods and transaction processing
- Withdrawal requests and payment delays
- Bonus terms and wagering requirements
- Technical issues and game functionality
- Responsible gaming and account restrictions
- General complaints and dispute resolution
Last updated: January 8, 2026